“We are extremely satisfied with the SD WAN solutions implemented by IS, we have increased our bandwidth and resilience while driving down the operating cost of our corporate network.” Jaco Opperman – Head of IT
Bidvest Waltons needed to increase their bandwidth, without prohibitive cost increases, to invest in applications to support product training for their B2B client managers. We implemented an SD-WAN solution, with broadband Internet over a fibre connection, to give the business greater capacity with less risk – and the additional benefit of cost savings. Bidvest now has the flexibility to increase network capacity when needed, and SD-WAN’s built-in Cloud Controller makes the entire solution easy to manage. With a robust network that supports Office 365, with Skype for Business, client managers can take full advantage of the collaboration and innovation tools this technology offers.
New business tools require greater broadband
Bidvest Waltons had been using Internet Solutions’ MPLS network for several years to connect its 40+ retail sites across South Africa to its corporate applications.
While its stores are a household name in stationery supplies, the company’s consumer retail operations comprise just 20% of the business. The remaining 80% stems from their business clients’ bulk purchasing of an extensive range of B2B products, including office furniture, filing, consumables, catering and technology.
This is a significant portion of their business and its success relies on the knowledge and expertise of the client managers who interact with clients in this portfolio. Product training is therefore extremely important, and Bidvest Waltons wanted to streamline their training by using advanced collaboration tools such as Skype for Business.
They soon realised they would need more reliable bandwidth to really take advantage of the full functionality of this application. The company’s existing copper-based network would not be able to meet the demands of real-time video streaming, for example, and constant voice calls made over the network were becoming costly.
Determining where value lies
Bidvest Waltons needed to increase their bandwidth significantly, without prohibitive cost increases. The company also wanted a flexible approach to networking that would allow them to easily increase capacity based on future requirements.
A number of solutions were proposed, including various bandwidth increase increments; implementing software-defined networking through SD-WAN with 10 times the bandwidth; and an upgraded Firewall with 10 times the bandwidth.
Bidvest weighed each option to find the perfect balance between increasing bandwidth to support multimedia training tools and reducing costs. The SD-WAN solution was selected as it met both objectives and offered additional ease of management through SD-WAN’s Cloud Controller, which enables centralised setup and management of network policies.
10 times more bandwidth with our SD-WAN Solutions
The company’s corporate network had been running on a copper-based Diginet last mile – which meant limited bandwidth and the risk of downtime in the event of copper theft. By choosing the SD-WAN solution and running broadband Internet over a fibre connection, the business could enjoy the benefits of greater capacity with less risk.
With SD-WAN’s built-in Cloud Controller, Bidvest Waltons has a clear view of how the service is being managed, and the option to receive alerts and notifications for various activities. Cloud Controller makes the entire solution easier to manage, ensuring optimal network performance so all employees can connect to business applications such as product catalogues, pricing, and quoting and invoicing systems in a flash. This empowers client managers to tap into the latest product information, provide fast and efficient service to business clients and stay on top of billing.
More capacity for business means more capacity for staff development
Thanks to our implemented solution, Bidvest Waltons could benefit from moving its voice services over to fibre, too. After migrating to the IS Hosted PBX solution, the business realised immediate savings of 40% on voice calls.
Having freed up budget with the SD-WAN solution (and almost halving the costs of voice calls), and with a robust network in place, the company was able to focus on technology for streamlining their client operations. They invested in Office 365, with Skype for Business, so their client managers can take full advantage of the collaboration and innovation tools this technology offers.
By growing their bandwidth, Bidvest Waltons did more than increase business capacity: they increased their teams’ ability to transact with confidence as they continue to establish and grow B2B relationships.