Murray Steyn
Murray Steyn Executive Head: Wholesale

The burgeoning African market offers a wealth of opportunities for ambitious businesses that are keen to expand, yet telcos often battle for reliable telecommunication services in Africa.

Grow your footprint in Africa with a telecommunication service provider

Before venturing off on your own into this market and expanding your ISP network in Africa, consider the myriad benefits of partnering with an established pan-African telecommunication provider.

Africa is the second-largest continent in the world  in terms of land area and population size, and is far from homogenous. Each of the 54 countries it encompasses is unique with differences in climate, natural resources, customs and culture. Each country also has unique challenges, regulations, preferences and established business practices. It’s essential to have a firm understanding of a specific region before embarking on an expansive venture there.

Why you should partner with a telecom provider

An ISP that wants to grow its African footprint by expanding its infrastructure or network offerings must find an infrastructure partner that understands the landscape and has successfully built competency in the region. Relationships with service providers are the key to success, especially with those that can demonstrate a long-standing commitment to the region and a consistent on-the-ground presence.

A telecommunication provider can offer solutions to your customers at a fair price, and an infrastructure provider will boost your territorial reach by linking suppliers and end-users. The latter adds further value by providing access to the latest technology.

This type of relationship can also help you with advice on the right locations to target and vital information about the challenges in that region. This ensures that your time and resources are invested efficiently in areas that offer the highest returns.

What to look for in a telecommunication provider

Ideally, a telecommunication service provider will deliver in five key areas:

  1. Competitive pricing
  2. The right product and service offerings
  3. Dependable service and trustworthy communications
  4. Solid security
  5. New technologies and value-added services

Naturally, it’s best to thoroughly research a potential wholesale partner before signing any documents. Look at how well-established they are and how up-to-date they are with developments in the ICT industry and the latest technologies that you can pass on to your customers. Learn what you can about their support services for ISPs, as well as the punctuality  and consistency of their service and product provisioning. Any problems in these areas will inevitably become a problem for your customers.

The benefits of an IS partnership

Internet Solutions is a wholesale provider that is more-than-familiar with the African story and is serious about sustainability and complying with rules and regulations. After more than 24 years of investment, our African network is well-established, consolidated and extensive.

Our advantage by numbers:

  • Six operating offices in South Africa, Mozambique, Uganda, Ghana, Kenya and Nigeria.
  • 66 points of presence in 16 regional markets.
  • 210+ Gbps bandwidth capacity over West and East African coastal cable systems through investments in Sat 3, Main One, WACS, Seacom, EASSy, TEAMs and SAF.
  • A total 15 500m² data centre space in South Africa, Kenya, Nigeria and London.
  • 3 500 VSAT terminations with teleports in South Africa, Mozambique, Nigeria and Germany.

Our expertise, coupled with those of our African partners, ensures ns service-level agreements. Our ongoing investment means that reliability continues to imthat our network ecosystem delivers the highest quality services and maintaiprove. Get in touch with us to find out more about partnering with Internet Solutions.

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