Costa Koutakis
Costa Koutakis Executive Head: Enterprise

Well, what do Robert McDonald, CEO of Procter & Gamble (P&G), Massimo Bongiovanni, CEO of Coop Centrale in Italy and Toshifumi Suzuki, CEO of 7-Eleven Japan, have in common that sets them apart from many other top global leaders in other organisations? They are all tech-savvy, engage in strategic IT decisions and insist that their teams do the same. According to research by IT experts, Peter Weill and Jeanne Ross, businesses that spend more on IT can achieve 20% greater margins than their competitors. But where exactly should you invest your time, effort and money? We share a few ideas with you:

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Respect the technology industry

Mastery of IT will come with experience, but it’s never too late to start brushing up on all things related to this industry. Start by reading articles, white papers, business journals and anything related to digital innovation that you can get hold of. This will help formulate the base of your IT knowledge and enable you to better delegate actions to your IT professionals. By speaking their language, you will earn their trust. If you are asking tech personnel to implement something you don’t quite understand yourself, how can you confidently articulate what you want done?

When CEOs have IT knowledge, it helps to build rapport because IT employees are able to relate to you. When you understand the technical challenges faced by the IT department, you can empower them to find creative solutions. When you grasp your IT department’s needs first-hand, it will attract and retain top talent.

Find the best in the industry

According to an article published on Inc., “tech-savvy leaders possess an indisputable advantage in attracting and retaining top tech talent”, because they know what to look for. On top of that, look out for potential, not just experience. Find talent that can be groomed for succession, that can adapt to new challenges and grow into different roles as the business evolves. Everyone should have a keen interest in digital, Robert McDonald leads technical innovation at P&G by ensuring that a digital mindset is a part of everyone’s job description and not just that of IT.

*Invest in the right IT solutions *

We have more than 20 years’ experience in the ICT industry and have come a long way since then. We have become pioneers for Internet access in South Africa and across the continent, representing an unstoppable force in our industry. We partner with the best companies to bring you excellent IT solutions and drive a commitment to serve clients beyond the call of duty. We have a solution that fits in with your company and its plan to drive digital transformation, all you need to do is to start a conversation with us.

Embrace the digital world

Digital transformation needs to be the lifeblood of the company otherwise any digital initiative is likely to be a short-term endeavour. A digital reinvention of the company requires you to make tough decisions. Knowing which decisions to prioritise and how to implement them will make the difference between a digitally relevant company and one that struggles with it. Choose us as your digital partner, our name isn’t Internet Solutions for nothing. While you’re here, read our 5-step guide to IT department budget development.

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