Thank you for visiting our web site and reviewing our privacy policy. The purpose of this policy is to explain how we handle information we collect from you during your visit to our web site. It is important to keep in mind that we do not collect personally-identifiable information (name, address, e-mail address or other unique identifiers). 

Privacy policy for all visitors

Information Collected and Stored Automatically:

When you visit the Internet Solutions (IS) website to read pages or download information, IS automatically collects and stores the following non-identifying information:

  • The Internet Protocol (IP) address from which you access the IS web site (An IP address is a unique number that is automatically assigned to the computer you are using whenever you are surfing the web)
  • The type of browser, such as Netscape or Internet Explorer, and operating system, such as Windows 98 or Linux, used to access the IS site
  • The date and time when the IS site is accessed, for the purpose of monitoring demand
  • The pages visited, for the purpose of improving the usefulness of the IS web site by providing helpful links and removing pages that are not read.

This information does not identify you personally. IS maintains the above information in system logs and uses this information to make the site more useful to visitors by learning the number of visitors to our site, the number of pages served, and the level of demand for specific pages. We do not track or record information about identifiable individuals and their visits.

Information Collected from E-mail:

When you send IS personally-identifying information in an e-mail, IS use the information you provide to assist in gathering data concerning the type of information you, and other persons might request. In an effort to respond to your request, information you submit may be viewed by various people within IS.

Once received, the information to your e-mail is protected in accordance with South African law, including the Promotion of Access to Information Act, the Regulation of Interception and Provision of Communication-related Information Act, and the Electronic Communications and Transactions Act, ("the Legislation").

Security, Intrusion, and Detection:

For site security purposes and to ensure that this service remains available to all users, the IS computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Privacy Policy for Subscribers:

The following additional policies apply to subscribers of our services:

To register for services with IS, and in terms of the provisions of the Legislation, any customer shall in future be required to furnish IS with personally-identifiable information, including but not being limited to memoranda and articles of association (where the customer is a company), and/or identity documents and proof of address, to enable IS to provide you with services. The information provided to IS in this regard will be entered into the IS customer database.

If you register as a subscriber, IS does not make your personally-identifiable information available to any party, unless required by law to do so.