Manage and monitor messages effectively
Go beyond a simple SMS
Your organisation has a number of communication channels for interacting with employees, customers, suppliers and other business partners.
SMS can be an effective and economical way of reaching a large group of people quickly with short, targeted messages that are likely to be seen and read quickly. For this reason, smart businesses integrate SMS communications with these other channels.
IS SMS allows companies of any size to create, deliver and monitor high volumes of SMSs to the right people using our secure, high-performance bulk SMS platform.
Go beyond a simple SMS
Two of the challenges you face when using SMS marketing solutions is keeping track of how effective the campaign was, and whether your distribution list is up to date.
With IS SMS real-time reports, you get detailed information on the effectiveness of the campaign and are able to measure the accuracy of your list.
IS SMS can be used for a wide range of business activities, from everyday activities such as authenticating transactions (for example, with one-time PINs), confirmations (such as a password change) or reminders of important information.
An SMS doesn’t need to be a one-way conversation: you can also use it for more specialised or one-off activities, such as quick surveys or sending promotional links to websites.
Bulk Email provides a spam-complaint management functionality to help you stay in line with electronic communication and marketing legislation. This functionality includes automated list cleansing, bounced email management and proper list segmentation.
Our SafeSenderTM feature also ensures that you add a standard opt-out link, or standard text such as an address, copyright or disclaimer, to be included in all emails.
Enterprise SMS solutions for all of South Africa’s major SMS providers
IS SMS is a hosted solution that offers enterprise SMS solutions for all of South Africa’s major SMS providers. This means you enjoy the benefits of a fully managed platform – you don’t have to implement or maintain underlying infrastructure or software – while being able to successfully communicate with a vast audience, countrywide.
There are various options to choose from for sending and receiving messages.
There are three email-based options available:
With IS SMS2HTTP you can receive SMSs via your business app or update and set up any necessary auto replies to senders. All you need is an Internet connection and a code for people to send messages to.
With IS SMS AppLink you can use just about any application (such as CRM or ERP) to send an SMS or bulk SMSs. Messages can be automated, personalised and queued according to priority sending.
With IS SMS Broadcast you can easily send an SMS to one person, or to a large list (messages can be personalised), by email or by using the Web-based IS SMS interface. This means you can set up and send bulk SMSs no matter where you are.
SMSs can also be used to ensure maximum uptime of important systems. IS SMS Duty Alert routes alert messages from a monitored system to the person on duty (or a backup) and can be triggered by system failures, faults or requests for assistance.
One portal to reach your entire audience
With IS SMS, you are in full control of the creation and distribution of messages. Through the self-service portal you can create and send SMSs quickly and easily to your selected audience.
To ensure that you keep track of usage and associated costs, your administrator determines who may access the different services, so you can stay in control of your messaging platform.
IS SMS has low start-up costs and a predictable monthly fee based on the services you use. You only need to pay a one-off set up fee, followed by a monthly fee for all IS SMS services. It’s as simple as that! The more you send, the more you save, as bulk SMSs are costed on a sliding scale for extra savings.
Using the IS SMS self-service portal means interacting with one, single platform to manage and monitor all SMS campaigns, automated SMSs, and bulk sends. This allows you to reach large audiences with relevant, targeted communication.
All IS SMS services come with 24/7 support.